Alicia is a careful listener who is able to “hear” the underlying issues that may be difficult for her client to describe vocally. When I have [had coaching sessions] with her, she has introduced the possibility of certain remedies that had not previously occurred to me. Her insights are straightforward and simple. She is down-to-earth, kind, and gives great dignity to her clients. As a practitioner (with less experience) myself, I will [book a meeting] with Alicia again in the future when I am unable to clearly see my own circumstances clearly. I greatly value her friendship as well as our professional relationship